1. Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email, phone number)
- Messages and communications you send us
- Technical information about your device and browsing
- Device information (type, model, operating system)
- Browser information
- IP address (stored in anonymized form)
- Geographic location (city/country level only)
- Pages visited and time spent
- Referring websites or sources
- Cookie preferences
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Respond to your requests and inquiries
- Improve our website and services
- Send you updates and marketing communications
3. Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. These include:
Essential Cookies
Required for basic site functionality:
- Session cookies for secure authentication
- CSRF tokens for form submission security
- Cookie consent preferences
Analytics Cookies
Help us understand how visitors interact with our website:
- Google Analytics cookies for visitor statistics
- Page view and interaction tracking
- Traffic source information
Performance Cookies
Optimise website performance and user experience:
- Load balancing session cookies
- Response time monitoring
- Content delivery network (CDN) cookies
Functionality Cookies
Remember your preferences and settings:
- Language settings
- Form auto-fill data (when enabled)
Marketing Cookies
Help us measure marketing effectiveness:
- Campaign tracking cookies
- Conversion tracking
- Retargeting cookies (if used)
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.
Cookie duration varies:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain for a set period (typically 30-365 days)
- Marketing cookies: Usually expire after 30 days
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us.